Help Center

When you find the product you would like to purchase, just click the "Add to Cart" button. Then choose your Checkout method (PayPal or Secure Checkout). Follow the prompts to enter your billing and shipping information to submit your order.

If for any reason you’re having trouble placing your order, our customer service staff will be happy to place it for you.

Processing time usually takes between 24-48 hours. 

In this special period, the logistics transportation may be delayed, it will take 5-10 working days to arrive from our American Warehouse by USPS! We will try our best to do better in the future. Thanks for your understandings.

Please Note: We offer Free shipping over $58. The shipping fees are US$7.90 Less than $58.

 We will try our best to do better in the future. Thanks for your understandings.

You should clean your tubing and mask daily. Chamber and humidifier weekly.

The Moocoo cleaner will run for about 30 minutes then it will have a 5 minute room air flush cycle to reduce the excess scent of ozone.

No, Moocoo is a non-prescription PAP sanitizing system.